Shipments and Returns
Your pack shipment
Packages are generally dispatched within 2 days after receipt of payment and are shipped via DHL with tracking and drop-off without a signature for onward delivery by BaroqueExpress where signatures would be taken at delivery. Whichever shipment choice you make other than this, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to the total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
Shipment and Logistics
Our services are rendered directly by the service providers, while products sold and delivered by JustBaroque are charged on a case by case basis of weight, location, volume, etc.
All products sold directly by JustBaroque are directly from the manufacturers (for indigenous brands) and authorized distributors. Whilst some products are covered under a manufacturer warranty, others are not.
In addition to this, JustBaroque offers a standard 14day return policy for eligible items in case there is a need to make a return. Kindly ensure items being returned to JustBaroque.com are in line with the conditions in the return policy and notification of return must get to us first within 7 days of purchase.
All items have free insurance cover against theft and damage while in transit.
Being a market hub, our sellers have the liberty of delivering through other renowned couriers and taking charge themselves. However, JustBaroque processes deliveries through Baroque Express. As a one-stop-shop, we recommend pre-payments on orders via JustBaroque.com to benefit from our Buyer Protection Program.
Please review our delivery processes through BaroqueExpress here (please let our own here-direct buyers request for BaroqueExpress). Some deliveries may be processed through reputed couriers if we are (there is no added cost to this).
Estimated delivery time?
Our standard delivery time is 5days, although this can vary by location and by-product. Delivery time for products is indicated on the product detail page.
Baroque Express does not deliver internationally. And yes, products ordered on the same day in Nigeria can be delivered on the same day depending on the product and location for delivery.
There are no extra taxes, hidden costs, or additional dispatch charges. Prices on the website are final, what you see is what you pay. Our prices are all-inclusive, all taxes are included with the list prices.